Hey there, thanks so much for your interest in this guide. My name is Jo Lambadjieva and I am an AI in Ecommerce expert. I train teams how to use AI in their different business use cases and my team also builds systems that automate certain or all parts of a process. If you enjoy this SOP and you would like to find out when I post more new SOPs, feel free to join my WhatsApp group.

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What Are Skills?

Skills are reusable instruction sets that teach AI (Claude in particular, but the same principle can be applied with ChatGPT, Gemini, etc.) to perform specific tasks your way, every time. Think of them as permanent context for a job—like onboarding an employee for a specific role.

Key insight: Instead of typing the same background information into every prompt, you create a skill once and reuse it forever. This makes complex AI work 10x easier.

Why Skills Matter

Previously, getting good AI outputs required carefully crafted prompts every single time. With skills, you:

• Separate background from intent: Store all the "how to do it" instructions in a skill, focus your prompts on the specific task
• Ensure consistency: Same quality output across team members and projects
• Save massive time: Turn tasks that required expert prompting into simple, repeatable workflows
• Compose like Lego bricks: Combine multiple skills (branding + design + narrative) for complex deliverables

Who Can Use Skills?

Everyone. While Claude Pro/Team users can upload skills directly in the Capabilities settings, anyone can use skills by:

• Uploading the markdown file into any AI chat (Claude Free, ChatGPT, Perplexity, Gemini)
• Simply attaching it to each conversation where you need it

Skills are just text files (markdown format) that any AI can read and follow.

When to Create a Skill

Make a skill when you: